Appointments

Configure Appointment Details

How to Make an Appointment

Please submit a request through the our triage system using Accurx (by Clicking the Banner below or the "Econsult" Button on the Home Page) and one of our GP's or Receptionists will be in contact to arrange the next steps.

Alternatively, if you are unable to complete this by yourself telephone or call at the Ditton Priors Surgery on Monday to Friday between:

08:00 - 18:30.

The Receptionist will take some details and complete the form on your behalf..

OR

Some routine appointments are available through the *NHS App.

*Registration is required for using the NHS App; for more information, The NHS App 

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Telephone Advice

If you wish to speak to the doctor by telephone please include this in your Econsult. 

Home Visits

Please telephone before 10:00 to request a visit if you are too ill to come to the surgery so that the doctors can plan their calls.

Home visits are normally undertaken at anytime between midday and 14:00; you should not expect the doctor to arrive immediately following the end of the morning surgery.

Please only request visits if absolutely necessary as the doctor can see 3 patients in surgery in the same time taken for 1 home visit. The doctor also has better conditions and facilities for sorting out your problem at the surgery.

Home visits are not available to assist with problems of transport to the surgery. The doctor may telephone you before visiting to clarify your problem. Visits are for the house-bound and those too unwell to visit the surgery.

 

If your problem needs immediate attention or is an emergency, Seek urgent advice from 111 or emergency care through 999.

Cancelling or changing an appointment

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Click here for information about out of hours and other local services available when the surgery is closed.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Page last reviewed: 20 April 2026
Page created: 17 March 2023