Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Julie Bates - "Pharmacy Technicians support Clinical Pharmacists and Doctors with their daily work and they carry out tasks such as medicine monitoring (ordering blood tests) Blood Pressure Measurements and medicine compliance reviews, these reviews can help you to understand your medicines, what they are for and that you are taking them correctly to get the best from them."

Miss Ruth Parry

Hannah Trollope - "Healthy Lives Advisors offer a non-medical support service helping people with lifestyle and behavior change, or social factors that might be impacting their health and wellbeing. They offer 1:1 support in surgery, as well as making referrals to other organizations and groups that might be of benefit or interest."

Julie-May Griffiths

The District Nurse team is a multi skilled team of nurses whose aim is to provide a patient centred research based service. They liaise closely with statutory, voluntary and private health /social care providers to meet the needs of the people. Our local team is based at Bridgnorth.

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.